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FAQ
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Does Screen Printing have a minimum screen printing order?No! Screen Printing does not require a minimum order. We are happy to create your unique t-shirt design, even at only 1 quantity. However, the more you order, the less the price per shirt.
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Will your embroidery last a long time?Like all of the products and services we offer, we hold ourselves to the highest standards. We mean it when we say we stand by the work we do. For our customers, it means we guarantee the quality of our embroidery services because our products are manufactured using the best equipment in the industry and the best quality materials.
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How long will it take to have my order completed?We allow 4-7 business days for production after you have approved your proof. Sport-Tee does have rush services if you need your order faster.
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Need your order fast?No problem, rush services are available. We will do whatever it takes to ensure timely delivery of your garments. Call us today!
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When is payment due?All orders require a 50% deposit to start the order, and then final payment upon shipment or pick-up.
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What happens if the color of ink isn’t exactly what I viewed online?Screen Printing ink colors may vary depending on your screen. The colors will be close, possibly varying by a shade or tint of a color. The best way to see the true color is to stop into the store.
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Can I get a catalog?Please visit our online catalogs to see the different items that we have to offer. There are hundreds of custom items to view.
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What happens if I cancel my order?If you cancel your order after the garments have been ordered, but production has not started, a 20% restocking fee for ordered garments will be due. Production may begin anytime after the order is approved. Please call us to confirm that your order has not started if you are considering cancelling.
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How do I get a quote?You can email your order 24 hours a day, 7 days a week to info@sport-tee.com. Once we receive it, we will send you a quote within 24-48 hours.
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What happens when I submit a custom design via email or the designer?When you upload your art, it is emailed to us to view! We take a look at it and email you back within 24-48 hours with questions or comments. If you have questions, you can include those in the comments section before uploading your artwork. If you want to make sure that your artwork arrived, please give us a call.
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